AMD Issues Second Statement on Ryzen 7000 Burnout Issues: Caps SoC Voltages

admin April 27, 2023

0 2 minutes read

Yesterday AMD issued a statement regarding issues some users are experiencing with their Ryzen 7000X3D processors. The issue has been widely reported across the Reddit sub-forums and involves some of his Ryzen 7000X3D CPUs burning out CPU sockets on AM5 motherboards, damaging the chips and causing them to die. AMD has released his second statement on the matter, including what they are doing to fix the issue and quell panicked users and owners of Ryzen 7000 series processors.

Here is AMD’s official statement:

We’ve tracked down the cause of the issue and have already distributed a new AGESA with workarounds for specific power rails on AM5 motherboards, including limiting the SOC voltage to 1.3V to prevent the CPU from operating beyond its specification limits. increase. These changes do not affect the ability of Ryzen 7000 series processors to use his EXPO or XMP kits to overclock memory or use PBO technology to boost performance.

All ODM partners are expected to release new BIOS for their AM5 boards in the next few days. All users are advised to check their motherboard manufacturer’s website and update their BIOS to ensure their system has the latest software for their processor.

If your CPU may have been affected by this issue, please contact us AMD Customer SupportOur customer service team is aware of the situation and is prioritizing these cases.

To address this issue, AMD seems to have identified an issue where the voltage is too high when users enable AMD’s EXPO memory profile. AMD has identified a voltage rail within the CPU that may be causing the burnout, but the SoC voltage cap appears to be the main change in the AGESA firmware rollout. AMD has restrictions in the firmware that prevent Ryzen 7000 CPUs from exceeding specs.

Enabling the EXPO memory profile with compatible DRAM appears to push the SoC voltage beyond AMD’s safe spot for Ryzen 7000 processors. AMD believes this is the root cause of the write issue.

One interesting thing about AMD’s statement is that it’s impossible to determine if the issue is only with the Ryzen 7000X3D processors or if it affects all Ryzen 7000 processors completely. Regardless of which Zen 4 chip a user is using, AMD’s language is ambiguous and AMD recommends everyone using his Ryzen 7000 series processors to update to the latest firmware. It seems that.

AMD is actively working with motherboard partners to release new AGESA firmware. This firmware has already been distributed and limits the SoC voltage to 1.30V. We recommend all users update their BIOS as soon as possible.

Image source: Speed Rookie/Reddit