Voyager opens withdrawals for transactions submitted prior to suspending trading
Voyager Digital has sent an email to the customer informing them of the withdrawal processed before the transaction suspension was processed. The exchange suspended deposits, withdrawals, transactions, and rewards on June 30, and since then companies have had little contact.
On July 3, the exchange posted a thread on Twitter to confirm the value of the asset and ensure that Voyager is doing its best to resolve the issue. Voyager has confirmed that the bank has $ 1.3 billion in crypto assets and $ 35 in cash. It is also a “pursuit of a series of strategic alternatives” to “provide the best service to our customers in the long run”.
In an email sent on Monday, Voyager gave the customer hope by declaring that it was in the process of completing a withdrawal submitted prior to the “temporary suspension.” All funds requested prior to the outage go through “daily procedures, including security and fraud review, and processing by banking partners.”
This news is very positive for investors who want to regain access to their funds. Celsius’s customers were unable to recover their funds for several weeks, but Voyager stopped withdrawals within a week. This news does not mean that all users have access to their funds, but it does show progress. Currently, nothing has been announced about when other customers will be able to withdraw funds.The full email is shown below as being shared Digital Asset News..
