In an interview with AMD Radeon Senior Vice President and General Manager Scott Herkelman, PC World‘s Gordon Mah Ung, Herkelman, has confirmed that a small number of the company’s reference Radeon RX 7900 XTX graphics cards have “temperature issues.” A small batch of He RX 7900 XTX manufactured by AMD came with a faulty cooling system that caused the affected cards to overheat. Herkelmann promised to replace overheated boards. Radeon RX 7900 XTX devices designed and manufactured by our partners are not affected.
AMD’s senior vice president said AMD knows how to identify reference Radeon RX 7900 XTX graphics cards with defective cooling systems and they will all be replaced. He said that if he bought an RDNA 3-based graphics card from an online store, he would contact AMD, or if he bought a reference “Made by AMD” board, ask a partner for a replacement. advised to
“The fix is ready to be sent. If you purchased from amd.com or from an AIB partner, please call tech support. [replacement] unit,” said Herkelman.
Scott Herkelman, senior vice president and general manager of AMD’s Graphics Business Unit, said: “That’s the root cause.”
Reports of overheating in AMD’s reference Radeon RX 7900 XTX (one of the best graphics cards) emerged in late December as many users experienced slow performance as GPU temperatures hit 110 degrees Celsius. started. According to AMD, 110°C is well within the company’s specifications for his Navi 31 graphics processor and should not cause performance throttling. Later, some of the reference Radeon RX 7900 XTX products were shipped with coolers featuring defective vapor chambers, which did not work as specified by AMD and caused poor performance. turned out to be
GPU developers stress that it is safe to refer to the “Made by AMD” Radeon RX 7900 XTX graphics card. Additionally, AMD Radeon RX 7900 XT parts use a different design with a different cooling system, so there is no overheating issue. The same goes for all non-reference AMD Radeon RX 7900 series graphics cards manufactured by the company’s AIB partner.