Square Enix Store Mishap Sees Some Who Bought $350 Final Fantasy 16 Collector’s Edition Still Waiting
An accident at the Square Enix store prevented some of the most die-hard Final Fantasy 16 fans (those who spent $350 on the Collector’s Edition) from getting copies of the game for quite some time after its release.
In the days leading up to Final Fantasy 16’s highly anticipated release date of June 22nd, the game’s subreddit became increasingly busy with concerned fans buying the game’s most elaborate edition.
Exclusively available at the Square Enix Store, the Collector’s Edition includes a giant statue of Ifrit and Phoenix, a set of 8 pins, a cloth world map of Varistea, a steelbook case, and a Bloodsword digital item along with the Final Fantasy 16 console. contained.
The problem with the Square Enix Store appears to be multi-faceted, but part of it stems from the transition to the new system. Reddit user Artuanis said he ordered the game before the Square Enix store made backend changes, but the new website showed no evidence of a $350 purchase.
This wasn’t a problem in the months or weeks leading up to launch, but Artuanis still can’t see the Collector’s Edition in their purchase history, and with a few days left, they haven’t received any shipping updates from Square Enix. I did. There were also several replies from people with similar concerns, so we weren’t the only user reporting this issue.
“I was billed about a month ago, [have received] “I have no further shipping information and my order has not yet been confirmed in my account due to a system change,” said one person, adding, “I ordered the Collector’s Edition in December and have yet to receive an email. No,’ he said.
Different users seem to be in different stages of the shipping process. Several I didn’t receive a notification, but I did receive a tracking number. Several I received a confirmation email but no tracking number. Some had received both, and Several I received neither.
Equally problematic for some users is that while all relevant information is available, the expected ship date is well after launch. “Square Enix Store just updated my order with tracking information this weekend, but UPS won’t deliver until Monday,” it said. Pirate Linky. “For the item, I paid for shipping the game [for], It is insane for me that the shipment is so slow. ”
another user also shared a similar note on launch day, stating that the package had not yet been shipped and would probably not be picked up until Saturday, two days after launch. Again, several users responded with similar complaints in the comments section.
In a world where games are delivered as soon as they launch via digital download, these users have expressed frustration and disappointment at having to wait for days more, and the only place they can get the Collector’s Edition is the Square Enix store. Something made it worse.
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“Imagine standing in line for an hour or two, battling through Square Enix’s terrible e-shop cart system, hoping to get a collector’s edition at a bargain price. [of a] Ryanlt234 said, “I paid a hefty shipping fee and realized I was behind schedule. A typical day of shopping at a Square Enix store.”
Square Enix did not respond to IGN’s request for comment prior to publication.
The publisher certainly puts a lot of effort into promoting the game, displaying Final Fantasy 16’s signature sword in the Tower of London as a marketing stunt. Players who have tried the demo beforehand are also enamored with the new feature called Active Time Lore and want it to become the industry standard going forward.
Hoping these players were worth the wait, IGN gave Final Fantasy 16 a 9/10 in their review. “FINAL FANTASY 16 features fast, reflex-heavy, action-packed combat that is certainly not what fans have come to expect from a FINAL FANTASY game, but its excellent story, characters, and world-building It rivals the best in the series, and the innovative Active Time Lore feature should set a new bar for how long, story-heavy games can keep players immersed in their worlds.”
Ryan Dinsdale is a freelance reporter for IGN. He will talk about witchers all day long.
